Testimonials | Shaw Computer Services

Claire O’Neill

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Tax Professional

Alina Martin

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Student

Sharise Williams

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Teacher

Doug Stevens

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Lawyer

Shaw Computer Services

5.0

Margarita D

12:25 02 May 20

Oh my goodness, he is a miracle worker! I was not sure if this project to salvage many years of family pictures from a corrupted computer was going to be possible. I talked to Philip and explained the situation and sent him the corrupted hard drive. He worked so hard and had to try so many different things to salvage the files. But he kept me updated all along the way which kept my confidence up. He was not willing to give up, he kept working at it until he was successful. I just can’t express how thrilled I was that he was successful! He was so thoughtful and so caring because he knew how important this project was to me. I would definitely hire him again if I had a similar need and I definitely recommend him to anybody who is struggling to try to recover files from any kind of computer system. So now I have all of these pictures that I thought were gone forever. I am so happy!

Alison DAlessandro

17:16 30 Apr 20

I could not be more pleased with the service I received from Shaw Computer Services! They were able to recover the data from my broken flash drive. The communication from the company was prompt, professional, and informative. Very grateful for their work!

Justin Thomas

18:40 14 Mar 20

Wonderful Experience. Best data recovery I found after a lot of searching. Better than Drive Savers. Reasonably priced with fantastic customer communication. Phil made a lot of effort to connect, understand the problem, and deliver the best results he could. Pretty much a miracle worker with regards to my situation. I highly recommend, and would not think twice about being a return customer. Thanks again!!!

Jason Colangelo

15:16 06 Mar 20

I snapped my flash drive in half. Phil was able to fix my drive and retrieve my data. I provided another flash drive and he copied everything over. The cost was very fair and no hidden fees like many other companies. He was very professional and easy to talk with on the phone. He kept constant communication throughout the process. I would highly recommend Shaw computer services.

Dayle Dawes

20:35 21 Feb 20

Working with Phil was a positive experience from start to finish, and we intend to recommend him to anyone we hear from who has supposedly lost all the data on their hard drive. Initial drop-off, with follow-up call within less than an hour that Phil could retrieve our data (phew), and pick-up just 24-hours later! The price was reasonable, and Phil is a pleasant and personable gentleman who obviously understands his work and his customers. Thank you SO much, Phil ... wish we could give you TEN stars!!

Kathleen Barquin

19:42 12 Feb 20

Literally perfect service and help. Phil helped recover important files from a 'dead' MacBook Air. He was quick to respond to my inquiry, quick to assess the problem, and provided help in mailing the drive and the recovered files so that I did not need to make an extra trip - absolutely helpful and 100% successful from start to end. Thank you Phil!

Carlton McFarlane, Jr.

19:24 17 Jan 20

Great communication and helped me fix and resolve my computer issues. Recommended a good data recovery for solid state drives. Highly recommended!!

Sarah Cooke

20:53 12 Jan 20

I was very happy with the service I received at Shaw Computer Services. I had an SD card that both my phone and card reader couldn't read. Phil was very professional and was able to recover all of my data in a timely manner. I'd definitely recommend his services!

Isabel Cumming

01:54 31 Dec 19

Best data recovery in Maryland. Price was reasonable - service outstanding. Our system crashed and they were able to recover almost everything- he was a miracle worker. Definitely five stars. I would give him the if I could!!

Jade Rucker

22:10 09 Dec 19

Mr Shaw is very professional and I would definitely recommend him, he could not fix my problem as it was very complex mini SD recovery but he took the time to look in to it for me and explained the issue and what had to be done then referred to someone who could do the recovery. Highly recommend!

awhudso .

15:07 26 Nov 19

Took my computer to a local repair shop and they missed coping a directory with thousands of pictures before reformatting the hard drive. Phil was able to recover all of the deleted files and less than half the cost of other services.

Andy Milone

02:30 12 Nov 19

I traveled all the way from Shippensburg, PA to Shaw Computer Services in Ellicott City, MD. Phil Shaw has magic fingers. Within five minutes, he fixed an issue with my audio recorder, and I was able to recover all my recordings that were needed to do my full-time job. The magic continued... I went to McDonald's to celebrate after two days of frustration. I bought a chocolate milkshake, and the worker accidentally gave me two. GREAT DAY -- all because of Shaw Computer Services.

Kristin Bird

22:37 04 Nov 19

After losing everything on my computer and having another computer service attempt, unsuccessfully, to recover my data, I was given Phil Shaw's contact information as "the man to see". And, truly, that was the best advice I received in the midst of chaos. Phil was amazing. Not only was he knowledgeable, but he was kind and empathetic to my situation. If you are having problems, DON'T WAIT! Go see Phil!

Charlotte Lake

13:10 26 Oct 19

Phil did a great, quick job and recovered the data from my laptop when it died. Very reasonable price, and he was very thorough, even checking the recovery disk with me after he finished to confirm I had everything I needed. I highly recommend his business!

Karl Meyer

06:01 09 Oct 19

The best customer experience I’ve ever had. I had lost almost 4TB of information, everything I had was on that drive. I had thought that it was all gone for good. But amazingly he was able to recover all of it.

Zion Bryant-Feisal

12:49 14 Sep 19

Saved my life!! Accidentally deleted some very important files with and had no backup. He was able to restore the content in no time and at a fraction of the price Best Buy was charging. Fast and friendly service.

Katie Zaeh

21:10 31 Aug 19

I highly recommend using Shaw Computer Services. My Lacie external hard drive from grad school mysteriously stopped working - but I wasn't sure my data was worth recovering. I brought it into Shaw Computer Services to see what could be done inexpensively, and Phil was able to completely fix the drive and put it in a new case for a fraction of what Lacie quoted online for data restoration. Despite needing to order parts, the service was fast - I dropped the drive off on Friday and it was ready by Tuesday. I am super grateful to have access to my files!

Carolyn Horton

00:58 24 Aug 19

Phil was able to recover all my data and even saved the file structure. I had my data back in less than 48 hours! Wonderful! In addition to being very good at what he does, Phil is entirely trustworthy. I was completely confident leaving my hard drive in his care.

Asanji Chofor

03:30 22 Aug 19

Phil is extremely professional, knowledgeable and just all around a great guy passionate about what he does. I was expecting to wait at least two weeks to get my data back but Phil made it happen in just one day. You won’t get this kind of service, fair pricing or turn around time from anywhere else !!! I would highly recommend Shaw Computer Services for all of you data recovery needs !

Cheryl Callahan

00:45 10 Aug 19

If you need data recovery services, I highly recommend Shaw Computer Services. The prices are reasonable, and the service is efficient. I appreciate that he is local to the DMV area, and I didn't have to send my device out. All of my data was recovered from a broken flash drive.

Charles Sudduth

14:47 02 Aug 19

Mr. Shaw persevered working with my hard drive long after most companies would have given up. He was able to save all the information on my company file to get my files up to date. He is very professional and courteous and I would and will highly recommend him others.

Joe Sendldorfer

01:35 23 Jul 19

I had years of data saved on an external drive that failed. Shaw was able to successfully recover 98% of the data. Courteous service and results at a fair price. Highly recommend to anyone needing data recovery.

Casey Fuller

19:18 22 Jul 19

I went to Shaw Computer Services with a corrupted Linux drive with 2.2 TB of data that I could no longer access in full. Phil Shaw determined that one of the heads had failed but he was able to circumvent the issue and image the drive. Due to its size it was a tall task, but Phil was able to recover over 99.9% of the data on the drive. He was very professional and clearly explained what the issue was and how he would attempt to resolve it. His shop is located minutes from my office which made our interaction much easier than shipping the drive off to someone across the country. I highly recommend Shaw Computer Services for any data recovery needs.

Phil Han

22:43 21 Jul 19

I’m SO glad I found Phil Shaw! My home NAS unit went down, containing years of personal data. Phil was able to recover everything (over 300 GB!), even the folder structure that everything was saved in! I appreciated his careful approach, working with me to try and salvage the most important data first in case he wasn’t able to save everything. He expedited the work for me and the cost was incredibly reasonable, probably 1/4 to 1/3 of what it would have cost going to some of the large companies. I would highly recommend Shaw Computer Services for any data recovery need!

Anthony Passaro

10:38 12 Jul 19

I had an iMac hard drive fail (which was not backed up). After the Apple store replaced the drive, I took the old one to Phil. Within 24 hours, he had retrieved 100% of the data from the damaged drive and put it on an external drive. Fast, knowledgeable, and fair with pricing. Would recommend him to anyone who needs this service.

Tim Hartka

20:35 19 Jun 19

Phil was a pleasure to work with and gave me a very reasonable price for the recovery an external hard drive. He very quickly retrieved all the data and worked with me to get the data back to me as quickly as possible. I highly recommend his services and plan to use him for any future data recovery needs I or my clients have.

Adowa Weaver

04:00 19 Jun 19

I highly recommend Shaw Computer Services. From my initial email interaction, Mr. Phil responded promptly and walked me through the process of what was wrong with my hard drive and the method he used to recover my data. Mr. Shaw is just not in the business of data recovery; he is also in the business of performing miracles! Thank you, Mr. Shaw, for your hard work and dedication in recovering my childhood videos and other important files!

A Toronto

23:49 15 Jun 19

Very quick response and solution to my problem with reasonable rates. I had contacted several places previously that either would not or could not retrieve data from my usb stick. I was in the middle of a deadline for work and was able to get my data and finish my work on time. I am very appreciative.

Bob Chance

03:27 23 May 19

Affordable, Amazing, and Awesome. Shaw Computing went above and beyond in this recovery, doing the impossible. Really, most h/d recoveries are pretty simple for a qualified technician. But my 2 drives smoked badly, burning numerous chips, including the ROM, and needed new heads. Mr. Shaw deserves 10 stars for his communication, his diligence, and performance. Thank you very much for my data! (BTW, one drive was a backup. Who knew *both* could die horribly at the same time!)

Waleed Kharal

16:56 16 May 19

Terrific experience! I would recommend anyone with hardware issues to take their problems to Mr. Shaw. He will certainly do more to help you than any other businesses, in my experience. I had a 4TB WD My Passport that had stopped working after a relatively small fall on to a rug. The disk had extremely crucial data that was supposed to be used in a college final. The majority of that class's grade depended on that data. It happened on a weekend and after talking to WD, with no avail, the only options I had were to go to Geek Squad, who really couldn't help at all, or then pay a data recovery company heftily and wait a few weeks (which would mean an F in the class). Mr. Shaw took the disk on a Saturday evening, recovered all the data and fixed the disk! All in less than 16 hours! He is truly skilled at what he does and is an excellent professional. Moreover, a kind human being who took my case last minute, without any additional charges because I am a student, and saved a year of hard work. A five star rating is the least I can do to thank him.

Tom Crowl

11:13 08 May 19

I had a 2 TB portable drive crash before backing it up. There was a lot of important, sensitive data on it. I tried the electronic recovery softwares and nothing worked. Philip agreed to take a look and was able to recover the entire drive's contents in two days. His service and professionalism are outstanding, plus his pricing is extremely reasonable compared to other quotes I had received. Highly recommended.

Funmi Oduolowu

23:33 19 Apr 19

When my external hard drive stopped working, I didn't know what to do. I called the manufacturer to see what they could do and that would require sending it all the way to Oklahoma and a hefty repair price! No way was I doing that. I googled for someone local other than Best Buy, etc. and found Shaw Computer Services and they were close by. I read all the reviews and called immediately. Mr. Shaw was great!! He said I could come that day and he would diagnose and let me know my options the following day. Thankfully my hard drive was not that damaged and he was able to recover all of my data and put it on a new external hard drive!! Can I say huge relief!!! He is reasonably priced and takes the time to explain everything to you. I HIGHLY recommend Shaw Computer Services!!!

Darlene Joyner

21:16 07 Apr 19

Phil was incredibly accommodating. I met with him, shared my concerns about my flash drive and within 24-hours, received a call saying he had retrieved all of my files. As a teacher, whose primary storage devices are flash drives, he saved me years of professional work that I would have otherwise been left to recreate.

Fang Zeh

20:28 06 Apr 19

This Guy is great, I had some issue with My Sd card. Mr. Shaw was able to recover my data. On April 4, 2019 I brought another Sd card that had some of my videos that had been deleted. Mr. Shaw was able to recover the videos. 10 videos to be precise but not the exact one I was looking for so he did not charge me. What a great Customer Service....... I will recommend him to anybody.

seth warner

00:53 04 Apr 19

Shaw Computer Services saved the day! I highly recommend Phil at Shaw Computer. My son's external drive containing an entire quarter of engineering work crashed on the last day of the high school quarter. Phil recovered the information and uploaded it to cloud ON THE VERY SAME DAY! Quick, successful and reasonably priced. I drove 45 minutes for Shaw Computer and it was worth every penny. The larger data recovery companies take several days if not weeks and we didn't have that much time. We are still talking about how Phil saved the day in our house!

Patrick Flynn

23:13 15 Mar 19

Phil is a life saver!! He's honest, reasonably priced, and highly skilled. He was able to recover files I needed for school from a hard drive with damaged heads...and he did it for 75% less than what a big name company wanted to charge me!! Without those files I wouldn't have been able to finish my capstone course. I can't thank Phil enough!!

Baltimore's Best Pawn

21:37 02 Mar 19

Shaw Computer Services is the best. Phil's customer service is top notch . He was honest and responsive. His price was extremely fair compared to an online place I tried first. Phil saved family photos and files I couldn't do without. I couldn't be happier with the service I received. Thank you

Alina Martin

01:43 12 Jan 19

Found him through word of mouth. I sent him an email explaining what went wrong and he called me the next day with how he thought he would proceed. He was honest with the pricing and told me exactly what would make the price go up, so there were no hidden fees (and it was more than a third cheaper than geek squad told me. They were the first people I approached). He was personable and up front with how he would retrieve my data. I needed my data ASAP but I didn't tell him so as not to rush him, but he still had ALL of my data ready for me the very next day! He even suggested and followed through with screen sharing so I could see what he retrieved and if it was good enough for me before I went to pick it up.The best and most pleasant service I've had for a long while.

Sharise Williams

19:00 24 Dec 18

I first went to the Geek Squad at Best Buys and was told that they would have to send my external hard drive out and that it would take 2 to 4 months for me to get it back. In addition to this disappointing news, I was also told that it could cost up to $1500 for them to retrieve my data. Thank God I found Shaw Computer Services. Mr. Phil was able to retrieve my data not only on the same day but at a much more cost effective price. Thanks so much Mr. Phil. I sincerely recommend Shaw Computer Services. You will not be disappointed.

Miguel Cordova

03:07 03 Dec 18

Shaw Computer Services is a life saver! He recovered all my files from a hard drive I thought was totaled and no way to bring it back to life, but that’s no problem for him. Very friendly guy. I highly recommend

Robert Mcallister

21:26 24 Nov 18

I’ve known Phil for many years and always appreciated his dedication to helping others, both in and outside his business. He recently restored some data for me that was on 20 year old floppy discs. The information was critical for me and he restored it all very quickly. Job well done - he came to the rescue!!!

Andrew 07

17:44 18 Nov 18

I had a great experience using Phil’s service. I thought I had lost tons of precious pictures when both an old external drive failed and a new one was dropped on the floor. Phil explained the problems with the drives, how they would be fixed, and his estimation of chances for recovery. He kept me apprised every step of the way and was able to fully recover everything. What a relief! Thanks, Phil!

Claire O'Neill

19:23 06 Nov 18

Philip was unbelievably fast in recovering my thumb drive data. I called on a Monday morning, dropped off the thumb drive on Monday afternoon, and was back working with my files by early Tuesday afternoon. Very pleasant and professional, reasonably priced. You can't go wrong with using his services.

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Category: Testimonials

Claire O’Neill

Alina Martin

Sharise Williams

Doug Stevens

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